Title * name * mobile * e-mail * Company name/ Dept. / Position * Category * Sample request Data request Product inquiry Others Reset Please write your question in detail. * * Marked items are mandatory. Personal Information Processing Policy In order to protect users’ personal information and rights and to handle users’ complaints about their personal information smoothly, ECOREA CO., LTD. (hereinafter called ‘the company’) establishes the following personal information processing policy. This personal information processing policy is applied from its enforcement date. If it has any addition, deletion, or correction according to laws and guidelines, any notice of such a change will be given at the notice menu of the website (or individual notice) from seven days before the enforcement of the change. Article 1 Purpose of Personal Information Processing The company uses the collected personal information for the following purposes: ① Acceptance and management of purchase inquires: confirmation of purchase inquiry, identification & authentication for offering purchase consultation service, maintenance & management of customer information, and prevention illegal use of service ② Product and service offering: Personal information is processed for offering products and services. ④ Application to marketing and advertising: development and specification of new services (products), delivery of advertising information such as event information, service offering and advertisement posting according to demographic characteristics, and statistical application for the analysis of access frequency or customer service use Article 2 Personal Information Processing Items For customer inquiry service, the company collects personal information as follows: ① Customer <Customer inquiry> [Required information] name, contact info., e-mail, product, details of inquiry [Optional information] none Article 3 Processing and Holding Period of Personal Information The company processes and holds personal information within the personal information holding and use period set by law, or within the personal information holding and use period agreed at the time of personal information collection. The personal information items and their holding periods are defined below in accordance with a related law. 1. Act on Consumer Protection in the Electronic Commerce Transactions, Etc. - Records about contract or contract withdrawal, etc.: 5 years - Records about supply matters, including payment and goods: 5 years - Records about consumers’ complaints and dispute settlement: 3 years Article 4 Destruction of Personal Information After achieving the purpose of personal information collection and use, the company immediately destructs related information immediately in principle. Article 5 Offering of Personal Information to Third Parties The company does not offer users’ personal information to third parties in principle. Nevertheless, exceptions are as follows: 1. the case where a user has a prior consent 2. the case where there is a provision defined by law, or where there is a request of an investigative agency for the purpose of investigation according to a given procedure and method In order to manage personal information safely at the time of concluding a personal information processing service consignment contract, the company defines essential provisions in the contract and supervises that a consignee in the contract safely processes personal information. If consignment work or a consignee is changed, the company discloses it without delay through personal information processing policy. Article 6 Rights and Obligations of Users and Legal Representatives and Their Execution Methods Users are entitled to execute the right to protect personal information by making the following requests anytime: 1. A request to open personal information 2. A request to correct errors, etc. 3. A request to delete Article 7 Measures for Securing Personal Information Safety ① Managerial measures: establishment and implementation of internal management plan of personal information, minimization of employees to process personal information, regular employee education, etc. ② Technical measures: management of the right of access to personal information processing system, etc., installation of access control system, encryption of unique information, password, etc., installation of security program, regular update and maintenance to prevent vulnerabilities, and storage of access records ③ Physical measures: access control and locking system for computer room (data center), data storage room, etc. Article 8 Service for Complaints about Personal Information In order to protect customers’ personal information and settle their complaints, the company designates a department and a chief manager of personal information as follows: [Chief manager of personal information] Name: Department and position: e-Mail : Telephone number: Users are entitled to ask a chief manager of personal information or a related department all the questions about personal information protection, and matters of complaints and damage relief. The company replies to the questions of information entities without delay and processes them. Article 9 The Method of Rectifying Infringements on Rights and Interests Information entities are entitled to ask questions of damage relief for personal information infringement to the following organizations. The organizations presented below are separate from the company. If you fail to be satisfied with the personal information complaint settlement of the company or the result of damage relief, or you need more help, please contact these organizations. Personal Information Infringement Report Center (http://privacy.kisa.or.kr / 118 without an area code) Personal Information Dispute Mediation Committee (http://www.kopico.go.kr / 1833-6972) Cyber Security of Supreme Prosecutors' Office (http://www.spo.go.kr / 1301 without an area code) Cyber Bureau of National Policy Agency (http://cyberbureau.police.go.kr / 182 without an area code ) Enforcement date: Sep. 2, 2020 Do you agree to the privacy policy? (required) Yes No Send
